PMP®第七版考綱的內(nèi)容主要專注于三大領(lǐng)域：人員、過程、業(yè)務(wù)環(huán)境。其中人員領(lǐng)域占比42%，主要由14個任務(wù)組成，那么，項目管理人員領(lǐng)域的任務(wù)主要是什么呢?

PMP®考綱人員領(lǐng)域任務(wù)

Task1：Manage Conflict

任務(wù)1：管理沖突

·Interpret the source and stage of the conflict

·理解沖突的來源和所處的階段

·Analyze the context for the conflict

·分析沖突的背景

·Evaluate/recommend/reconcile the appropriate conflict resolution solution

·評估/推薦/協(xié)調(diào)適當(dāng)?shù)臎_突解決方案

Task2：Lead a team

任務(wù)2：領(lǐng)導(dǎo)團隊

·Set a clear vision and mission

·設(shè)定清晰的愿景和使命

·Support diversity and inclusion(e.g.,behavior types,thought process)

·支持多樣性和包容性，例如行為類型、思維過程(注：補充知識點)

·Value servant leadership (e.g.,relate the tenets of servant leadership to the team)

·重視服務(wù)型領(lǐng)導(dǎo)(例如將服務(wù)型領(lǐng)導(dǎo)的原則應(yīng)用于團隊)

·Determine an appropriate leadership style(e.g.,directive，collaborative)

·確定適當(dāng)?shù)念I(lǐng)導(dǎo)風(fēng)格(例如，指令，協(xié)作)

Task3：Support team performance

任務(wù)3：支持團隊績效

·Appraise team member performance against key performance indicators

·根據(jù)關(guān)鍵績效指標(biāo)(KPI)評估團隊成員績效

·Support and recognize team member growth and development

·支持并認(rèn)可團隊成員的成長和發(fā)展

·Determine appropriate feedback approach

·確定適當(dāng)?shù)姆答伔椒?/p>

·Verify performance improvements

·核實績效改進

Task4：Empower team members and stakeholders

任務(wù)4：授權(quán)團隊成員和相關(guān)方

·Organize around team strengths

·圍繞團隊優(yōu)勢進行組織

·Support team task accountability

·支持團隊任務(wù)責(zé)任

·Evaluate demonstration oftask accountability

·評估任務(wù)責(zé)任的證據(jù)

·Determine and bestow level(s) of decision-making authority

·確定并時予不同等級的決策權(quán)限